Privacy policy

Welcome to Stonex Handicrafts. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Order and purchase details
Payment-related information
Device, browser, and website usage information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your order
Provide customer support
Improve our website, products, and services
Send important updates and promotional offers, where permitted
Prevent fraudulent or unauthorized transactions

3. Payment Information

We use secure third-party payment providers to process payments. Stonex Handicrafts does not store your complete debit card, credit card, or other sensitive payment information on its servers.

4. Sharing Your Information

We may share necessary information with trusted third-party service providers, including:

Payment service providers
Shipping and delivery partners
Website and technology service providers
Customer support providers

These partners only receive the information necessary to provide their services.

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and provide better services.

You can choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

6. Data Security

Stonex Handicrafts takes reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. Stonex Handicrafts is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.